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ecobee Haven

The home monitoring subscription that works with ecobee devices to offer clarity and peace of mind.

Get started with a free month*
haven home monitoring sensors and smart thermostat
about ecobee image

Overview
:
Clear the way for a new perspective on home monitoring.

ecobee devices work in concert with each other and your smartphone to automatically arm and disarm your home and notify you when family members and guests arrive and leave.

  • Automatic monitoring
  • Know who's home
  • Entry Detection (with contact sensors)
  • 14-day video history
  • All in one app

The essentials

See what others have to say

"With all of these features in place, the Ecobee Haven might become the streamlined, cohesive smart home that has been promised since the start."

- Digital Trends

Enjoy peace of mind. ecobee customers are invited to try ecobee Haven free for 1 month.

Start free month

How it works

1. Activity is detected

Before interrupting your calm, the system checks if it’s a family member’s arrival, an unexpected entry4, or in-home activity when no one’s home, then acts accordingly.

2. Get clarity

See when family members or guests arrive and get alerts when unexpected activity is detected when you’re not there. Multiple alerts are grouped for context.

3. Check in and act as needed

Live stream or replay events on your phone with SmartCamera (sold separately). Chat with a guest or sound the siren if there appears to be a disruption.

Devices
:
Harmony for your whole home.

Enjoy peace of mind free of the keypads, countdowns, jarring false alarms, and needless notifications with a system that works in the background until you need to be notified.

SmartCamera with voice control

See who’s coming and going and access up to 14 days of event recordings. Use Two-Way Talk to see, hear, and even speak to your pet.

Pricing
:
Plan your peace of mind.

All ecobee Haven plans include:

Unlimited non-camera ecobee devices   /   14-day video history   /   Entry detection with contact sensors   /   See when family arrives   /   Automatic monitoring

Essential plan

Home monitoring + video recording for one camera

CA$7/monthStart free month*

Extended plan

Home monitoring + video recording for unlimited cameras

Frequently asked questions

How does ecobee protect my information?

Data privacy and security is at the heart of all ecobee products and services. With Haven, your account is kept secure with two factor authentication, and non family members can’t disarm your home. With SmartCamera, all of your video is encrypted and securely processed on-device without being uploaded to the cloud.

Bring harmony home and save with a home monitoring bundle.

Total Home Comfort and Security Bundle

  • SmartCamera with voice control
  • SmartThermostat with voice control
  • 2 × SmartSensor for doors and windows
  • 3 × SmartSensor
CA$699CA$67 in savingsShop now

Home Security Bundle

  • SmartCamera with voice control
  • 2 × SmartSensor for doors and windows
  • 2 × SmartSensor
CA$399CA$38 in savingsShop now

* $5/month ($7/month CAD) on Essential tier and $10/month ($14/month CAD) on Extended tier after free trial. No commitment. Plan automatically renews after trial until cancelled. Free trial not available in Quebec.

1 All ecobee thermostats are home monitoring-compatible. Pair ecobee3 lite with sensors to take advantage of home monitoring features.

2 Described feature requires members of the household to be logged in to the ecobee app on their devices with location sharing enabled.

3 With ecobee SmartThermostat with voice control or ecobee SmartCamera.

4 Entry and exit detection with ecobee SmartSensor for doors and windows (sold separately).

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